To Allow Tip or to a ticket. 

1.  Go to Admin>Organization>POS Payment Settings - Then check Allow Tip

2.  Go To Products and create Tip as Retail Product. (No POS button needed) 

3.  Go To TIP Product Pricing Tab and add  $0.00 to site category Price

3.  Go to TIP Inventory.  Add New Inventory.  On the lower left add SKU. 

     SKU Must Be - TIP

4.  Once added Update Inventory to 99999 

5.  Tip will now show as payment option (Middle Button) when paying ticket.  

      Press then turn screen to customer or Chip Reader will ask for Tip 

      *To Turn Tip on in Verifone P400 Chip Reader

        Enable or Disable Tip on Verifone P400 and e285