Tickets

how to information related to tickets

Creating a new ticket (reservation)
On the POS, press the New Ticket button (middle of screen). The first screen is the item select screen.  Alternatively, you can scan an item, and it ...
Sun, 25 Jun, 2017 at 2:03 PM
Opening a Reservation
To open a reservation, go to the Reservation List (lower right screen). Highlight the Reservation and press the Start Ticket button (middle screen). Issue S...
Sun, 12 Feb, 2017 at 6:04 PM
Adding Rental Periods
To add a rental period, use one of the quick-select buttons below the contact information. You can select four periods. For other periods, press Event in lo...
Mon, 13 Feb, 2017 at 7:23 PM
Refund (return) a ticket
To refund a ticket, scan the open rental item or enter information related to the ticket (Order #, contact name, phone #, email, or SKU) into the Find field...
Sun, 8 Oct, 2017 at 7:03 PM
Closing Tickets
To close a ticket, scan the open rental item or enter information related to the ticket (Order #, contact name, phone #, email, or SKU) into the Find field ...
Sun, 26 Feb, 2017 at 11:51 AM
Voiding a Ticket after Payment
If you take payment on a ticket, you have to first return the items, then refund the amount paid, and then close the ticket. This will void the order.   F...
Sun, 26 Feb, 2017 at 3:20 PM
Finding a ticket in the POS
On the POS in the white bar on the upper left next to the home button, type in the order #, name, email, or sku. The order will appear. Alternatively, press...
Sun, 25 Jun, 2017 at 2:09 PM
Add TIP to Tickets
To Allow Tip or to a ticket.  1.  Go to Admin>Organization>POS Payment Settings - Then check Allow Tip 2.  Go To Products and create Tip as Retail P...
Thu, 22 Jun, 2023 at 6:26 PM